It's Not You, It's Me
We used to have tons of clients. It was a huge pain. And truthfully the level of service suffered. The reality is that each Adwords setup is unique. There are patterns, undoubtedly--things we always do--like using call tracking and setting up super tight conversion tracking. But for every pattern we find, there's another situation that upends the idea.
10 Clients--Max
Now we do it differently. We keep 10 clients at the most at any one time. That's it. Seriously. For our small team this is the sweet spot where we can touch every client, every day. And that's what we think it takes to get really excellent results in Adwords--lots of touches.
And when we part ways with a client--hopefully because we've worked ourselves out of a job with a money-raining lead funnel--then we run a few Adwords ads for ourselves like you just clicked on. We eat our own dogfood, for sure : )
Some Recent Adwords Results We Like to Show Off
We Like Short Term Projects
It seems like most agencies want to find ways to keep their clients around for years. I can see why. Everyone loves monthly recurring revenue. Sometimes that makes sense for the client too--but sometimes it doesn't.
We love the 3 month setup project...
- Month One--Setup: Keyword research, setting up a new account or adjusting an existing one, make sure we get conversion tracking right
- Month Two--Experiment: Setup 3-5 experiments (based on how much, or how little traffic we get with budget) that target either increasing CTR or conversion rate or lowering cost-per-lead
- Month Three--Past the Lead: Begin consulting with client about what happens after the phone call or live chat. We start talking about lead nurturing and lead-to-sale conversion rate optimization and sharing our considerable experince of what works best
Sure There's Tons More We Can Do
But if you don't want to pay an agency for the rest of your life, I don't mind. I'll teach you everything I know. I'll be happy if you tell other people good things about working with us--and maybe we can take them on as a client if you're ready to take off the training wheels and go it alone!
That's It
There's no shortage of choices for someone to help you win in Adwords. But if you think our style would be a good fit for your business, give us a call or fill out this form:
Side Note--We're Orange County Based--In Costa Mesa
We love meeting clients in person and seeing how they work. So we use Adwords location targeting to only show ads in our backyard. So we can get the clients that work best for us. Dogfooding, as I mentioned earlier!
More About Us
Our blog posts do a really good job of explaining how we dive deep
Reporting is something we do differently at CYS. It’s something we’re passionate about. We believe that reporting doesn’t need to be complex. It should be thoughtful, meaningful and interpreted to include any data sources that illuminate the picture.
I have a cool presentation I'm working on for this. We're doing a killer project tying up influencer campaigns and remarketing campaigns for a beauty brand. 10x ROAS. Scaleable. Building campaigns and audiences programmatically via Google Ads API. Fun stuff.
Although we now have apps and the internet to do just about anything—from ordering food and goods to be delivered to our homes or make appointments—savvy business owners know that the phone call is still the top way to actually convert a new customer.
Calls have 30 to 50 percent conversion rates while clicks top out at 1 to 2 percent.
We had a chance to do a write up for the CallTrackingMetrics blog, on how we’re using their product to amplify our lead generation projects.
If you’ve ever invested in marketing personally or been responsible for a marketing budget as part of your job here’s a scenario you’re likely familiar with. You want to grow the business. You make a plan. You make a budget, get things approved. You scour the internet (likely doing a lot of search engine searching ; ). You hire contractors and consultants. You make some bets on advertising. You try things in digital. You try radio. You try ads in your local press. You try [insert latest marketing buzzword].
So…what is the ROI?
We called the company Claim Your Space for a reason—because position matters. Like my post picture up above here. An airplane in the sky, above the water line—totally normal. The same airplane below the water—not so good. The threshold is meaningful. The SEO guys have preached it for years. It’s no less important in paid search.
My friends—this is why you work with CYS.
Because fundamentally we believe in analytical approach to marketing and that there are things to know, and they can be learned through experimentation and measurement.
Our biggest wins have been in this arena. Including our recent win for “Best Use of Analytics” at the IMPACT18 digital marketing conference in Las Vegas this fall.
Team CYS got an invite to speak at this year's "Digital Marketing Recoded" conference in Las Vegas this month. Looking forward to showing off some of our recent Google Ads wins!
Big budget projects are great. They give us tons of room to try a wide breadth of tactics. And they produce the requisite data to gather statistically relevant conclusions. But small businesses can benefit from high-quality, targeted search traffic from Google Ads too. CYS is having success working with small advertisers and small budgets. It's all about setting up a solid foundation, being patient, and limiting management expenses.
Fun Social Stuff
Can you tell we like to look at graphs and spreadsheets?!
74% Increase in revenue year-over-year, 2017 to 2018, adding +$120k over 2.5 months.